Aura POS News

News, tips and tricks relating to Aura and the POS industry.

Extend your Epson Report Printer Warranty from 1 Year to 3 Years for FREE.

If you have purchased a new Epson Ink Tank report printer from Cosoft, you can extend the 1 year warranty to 3 years for free. This is a limited time offer, so don't delay.

Simply complete this registration form to register your printer with Epson.


Load Shedding Solution

We have been asked by numerous customers to source a solution to South Africa's load shedding problems. We’re glad to say that we have now partnered with Ellies and you can now purchase inverters from Cosoft. We've put together a list of commonly asked questions.

Q: What is an inverter?

A: It is a deep cycle battery connected to an electronic device or circuitry that changes direct current (DC) to 220v alternating current (AC) to power your computers.

Q: How long will the battery last?

Frank Hayward's picture

What are the factors that influence both the Actual Food Cost and the Theoretical Food Cost?

To answer this question, one needs to first understand the difference between actual food costs and theoretical food costs.

The actual food cost is calculated as the opening stock value plus the purchases value plus movement of stock into or out of the location less the closing food cost value.

The theoretical food cost is calulated by taking the sales of each menu item and multiplying it's recipe by the unit cost of each recipe item.

Factors Influencing Actual Food Cost:

Remote Ordering Platform

Our customers have been asking for support for online ordering, as well as support for call centres - and we've been listening!

Aura is now fully integrated with the Yumbi remote ordering platform. We are now able to offer you an online ordering portal for your brand which will allow your customers to place orders online. Orders will be completely integrated into your Aura database as if a silent cashier had placed it using Aura Invoicing. Orders print in the same way as if they were captured in-store on kitchen display systems, and printers in the restaurant.

Frank Hayward's picture

Top 10 Reasons for Stock Variances

Below you can find a list of reasons for stock variances. By checking each item on this list - you should be able to solve the mystery. The list has been created in order of likelihood with the most likely reasons at the top. Click read more to see the list below.

Frank Hayward's picture

Cashier Access Permissions

We receive many calls in our helpdesk from business owners wanting to know what access permissions we recommend for cashiers. When you start to block your cashiers from performing certain activities, you increase security and at the same time you can decrease efficiency. You need to find an optimum balance that does not inadvertently affect customer service.

We recommend starting with a very secure configuration and if you find that it is too restrictive, then you can allow any extra features as you see fit. So here is a list of the bare minimum of allowed permissions for cashiers in a maximum security environment.

Frank Hayward's picture

The difference between 'Synchronising' and 'Downloading Menus'

There is some terminology that can be useful to understand when you are dealing with our helpdesk or trying to explain a problem or understand a solution.

AEC - Aura Enterprise Client

This is the application that runs on your server and keeps your menu up to date and synchronises data.

AES - Aura Enterprise Server

Frank Hayward's picture

What 'Calculate Missing Stock Levels' means on the Gp and Stock Variance reports

When you run either the stock variance report or the gp report, one of the optional settings is 'Calculate Missing Stock Levels.' This short tutorial aims to explain what this setting does.

Aura POS Calculate Missing Stock Levels

Leigh Morum's picture

Training Videos

To help you get more out of Aura, check out our video channel on YouTube. We are now producing a new training video every day of the week!

Kevin Bleeker's picture

Aura 6.3.7 Release

Aura 6.3.7 is available to all existing Aura customers via the Aura Updater - get it now to upgrade your installation of Aura!


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